It’s this weekend! Come visit my Cambridge Open Studios! click here for event details

FREQUENTLY ASKED QUESTIONS

 

Here are some common questions that I get asked. If you have any additional questions please feel free to drop me a line!
sue@www.suerapley.co.uk

HOW DO I BUY AN ORIGINAL PAINTING?​

I create collections of paintings which will be listed on my website and released at different times through the year. This will be advertised via my newsletter and on social media. Please visit the collections  ​here​.

CAN I COMMISSION A PAINTING?​

I would be delighted to create a unique painting just for you. Please send me an email so we can discuss your special project. Please be aware that I am also working on new collections of paintings throughout the year so there may be an artwork that is perfect for you! Sign up to my newsletter for priority access to new collections.

ARE YOUR PAINTINGS FRAMED?

This can vary. Most of my oil paintings on deep-edged canvas are sold unframed offering a contemporary look and finish. This can also reduce shipping costs. Some smaller canvases are elegantly framed set in simple tray frames. Details are on individual listings in the shop.

If you would like your painting to be framed, I am very happy to assist you with this process. I can recommend local custom framers, and advise on any other framing requirements you may have. All paintings framed or unframed are ready to hang.

CAN I BUY A PRINT?

I do offer Limited Edition Fine Art prints (Giclée reproductions) of selected original paintings. These are currently available direct from my studio and will be listed in my shop soon.

They are professionally printed to order by a local printing house, on 100% cotton canvas using archival quality pigmented inks. They are then stretched on to wooden stretcher bars to create a deep-edged canvas print. This gives a contemporary finish and is ready to hang. These high quality reproductions on canvas can be mistaken for original paintings. Prints can also be reproduced onto high quality paper with white border which can then be mounted and framed. All prints are numbered & signed with Certificate of Authenticity.​ ​

HOW WILL MY ARTWORK BE SHIPPED?

All artworks are very carefully packaged using corner protection, ​and lots of bubble wrap, then lovingly packaged in a cardboard box specially designed for packaging paintings and sent via Royal Mail or Parcelforce Worldwide tracking and signed for.​ Each original painting is unique so much care is taken to ensure it arrives in perfect condition.

For further details please refer to ​Purchasing & Shipping​.

CAN I COLLECT MY ARTWORK FROM YOUR STUDIO?

Yes, you are most welcome to collect your artwork in person from my studio. Please select the ‘Studio ​Collect’ option​ at the checkout to forgo shipping fees. When you have placed your order I will email you and we can arrange a convenient day and time to meet. My studio is in Barton, Cambridge CB23 7BG.

RETURNS POLICY

It means a great deal to me that you are completely happy with your purchase. Please read more about our Returns Policy in ​Shipping & Purchasing for more information on the process.

STOCKISTS & GALLERIES

I am honoured you would like my artwork on your walls or in your shop. Please send me an email to sue@www.suerapley.co.uk.

INTERIOR DESIGNERS

I love to collaborate with designers on beautiful home or office projects. Please email me to discuss your plans. sue@www.suerapley.co.uk.

PRESS

I welcome the opportunity to work with bloggers, editors, and writers. I am happy for you to use any images you see on my website and I would be grateful to be credited. If you have any questions, please drop me a line. sue@www.suerapley.co.uk.

COPYRIGHT

I retain all copyright to all artwork I create. This includes the rights to the image of sold & commissioned original paintings. I reserve the right to make reproductions of any or all of the artworks I create. The collector or buyer may not reproduce the artwork in any way without written permission.

Connect with me on Instagram